Today I sat down to send off four envelopes. When folding them together, I realized that two of the letters were for customers with no more pre-made labels.
I could have written the adress by hand.

But I didn’t. I felt embarrased to do so.

My customers deserve better than to get an envelope with the adress written in haste.
They pay good money for my job. And that is how I treat them?

My respect is not written on paper,

It comes in the details.